Core Team

Eleanor T. Loiacono, Ph.D., Principal Investigator, AIS Associate Vice President of Diversity, Equity, and Inclusion
Associate Professor, Business Analytics, Raymond A. Mason School of Business, College of William & Mary

Dr. Loiacono’s expertise centers on the intersection of technology and the user. Over the past 20 years, she has focused on how people feel about the technology they use and how technologies, such as mobile apps and social media, can improve users’ experiences. She is particular interested in how those with differing abilities interact with technologies. Her research has appeared in journals, such as the Journal of the Association of Information Systems, Management Information Systems Quarterly Executive, Communications of the Association of Information Systems and International Journal of Electronic Commerce.


Raymond A. Mason School of Business, College of Williams & Mary
3026 Miller Hall | 101 Ukrop Way | Williamsburg, VA 23186 | USA
Office: (757) 221-2054 | Email:

Lakshmi S. Iyer, Ph.D., (she/her) Co-Principal Investigator
L.M. Baker Jr. Partners in Excellence Professorship, (Acting) Associate Dean of Graduate Programs & Research, Director of the Applied Data Analytics Graduate Programs, Walker College of Business, Appalachian State University

Dr. Iyer’s research interests are in the area of emerging technologies & its impact on organizations and users, and social inclusion in computing. Her research work has been published in the Journal of the AIS, Communications of the AIS, European Journal of Information Systems, Communications of the ACM, Decision Support Systems, Information Systems Frontier, Information Technology & People, Journal of Computer information Systems, Science of the Total Environment and others. She is Board Chair for the Association of Information System’s (AIS) Special Interest Group Decision Support and Analytics (SIGDSA). She received the Hugh J. Watson Award that honors and recognizes an individual whose significant achievements and high-quality contributions to the data and analytics academic community. She is also serving as the Vice-President of Special Interest Groups and Colleges for the Association of Information Systems (AIS). She has co-guest edited special issues for Communications of the ACM and Information Systems Frontier.

Dr. Iyer has been involved in community engaged outreach and scholarship to increase diverse students’ awareness about STEM education and career paths. She started a new initiative in 2018, “Innovate for Good” at Appalachian State University and was founder/director of the “IT is for Girls” program at UNC Greensboro. She has received funding from the National Science Foundation (NSF), American Association of University Women (AAUW), National Center for Women in IT, Alex Lee Corporation, Lincoln Financial and from other foundations to offer STEM events for young women. Related initiative also includes the Triad Tech Savvy event sponsored by AAUW which expanded to the STEM3 program (in 2017) to include the medical/healthcare and music fields. The “IT is for Girls” and “Triad Tech Savvy” programs have served over 1200 girls in middle and high-school in the Triad area and beyond since the women in IT inception in 2009.

She is a member of the American Association of University Women (AAUW) and received the Dr. Shirley Hall Award from AAUW Greensboro Branch in April 2011 for exemplary contribution to enrich STEM education for women. She served as the STEM coordination for AAUW Greensboro and also served as a co-chair of the Association of Information Systems’ (AIS) task force on Women in IS to enhance the outreach efforts of AIS to women in Information Systems (IS) based on systematic assessment of the current status of women in IS, globally, including students (both current and potential) and professionals in academia, corporate, and non-profit organizations with the intent to creating a nurturing, supporting environment conducive to enhancing the growth and success of women in IS field. She was awarded the National Center for Women in IT’s 2015 Educator Award. In 2017, AAUW Greensboro Branch established the “Iyer Award” to recognize a member whose work has enabled the Branch to make a lasting difference in its mission of service on behalf of women and girls.


Walker College of Business | Appalachian State University
3140 Kenneth E. Peacock Hall | 416 Howard Street | Boone, NC 28608 USA | Office: (828) 262-6823 |Email:

Elizabeth Long Lingo, Ph.D., (she/her) Co-Principal Investigator
Assistant Professor, Foisie Business School, Worcester Polytechnic Institute

How do leaders work across disciplines, organizations, cultures, and networks to co-create and implement novel solutions, sustainable human-centered change, and entrepreneurial ventures?  Over the past twenty years, this question has motivated Dr. Long Lingo’s research, innovative project-based teaching, and efforts to advance organizational transformation and policy change to forge more equitable and creatively vibrant organizations, cities, and fields of enterprise. 

As an ethnographer of work and organizations, Dr. Long Lingo is especially interested in the situated and lived experience of everyday work, and inductively analyzes qualitative data to build new theory and unexpected insights. Her scholarship is primarily process-focused, and offers three major contributions to the field: 1) launching a stream of research on creative brokering that informs how leaders advance entrepreneurial opportunities and novel outcomes within networks; 2) illuminating the micro-processes that enable low-power and under-represented actors to advance change and innovation; and 3) exploring how digital technology both constrains and enhances creative work.

Dr. Long Lingo’s research has been published in top-tier journals including Administrative Science Quarterly (ASQ), Journal of Management Studies, Organization Studies, Harvard Business Review, Poetics, Work and Occupations, and the Chronicle of Higher Education and featured in the New York Times, The Guardian (UK), Forbes, Fortune, and BBC Global news. She was recognized in the ASQ Editor’s Choice Collections as authoring one of the top papers focused on networks and knowledge.

Dr. Long Lingo is Co-PI on two National Science Foundation ADVANCE grants, including the Adaptation grant, “Advancing toward “FULL” Representation of Women in STEM at WPI” and this Partnership grant, “ImPACT: Increasing the Participation and Advancement of Women in Information Technology.  As a co-PI on WPI’s ADVANCE Adaptation grant from the National Science Foundation (2018-2021), Dr. Long Lingo is investigating structural and systemic biases and barriers within Associate-to-Full promotion processes, with a particular interest in the transformative role of department heads. This work has great potential to lessen inequity among the senior ranks of faculty, better align rewards with institutional missions and strengths, and develop a national model for other STEM and project-based academic institutions.

Dr. Long Lingo earned her PhD in the joint program in Organizational Behavior and Sociology at Harvard Business School and Harvard University and her Bachelor of Business Administration, Finance, from University of Massachusetts, Amherst.  


Foisie Business School | Worcester Polytechnic Institute
Washburn Shops 213 |50 Prescott St. | Worcester, MA 01609
USA | Office: (508) 831-5000 x6344|Email:

Michelle Carter, Ph.D., Consultant
Associate Professor, Management, Information Systems, and Entrepreneurship, Carson College of Business, Washington State University

Dr. Michelle Carter is an associate professor in the Carson College of Business at Washington State University, Pullman, WA. She also holds the courtesy appointment of affiliate associate professor in the Information School at the University of Washington in Seattle, WA. Dr. Carter earned her PhD in Management (Information Systems) from Clemson University, SC. She has taught MIS courses, in traditional and online environments, at undergraduate, masters, and doctoral levels.

Dr. Carter’s research focuses on information technologies’ involvement in identity and social change, factors that shape IT usage behaviors, and information systems management. Her work has been accepted for publication in MIS Quarterly, ACM Transactions on Management Information Systems, European Journal of Information Systems, Journal of the Association for Information Systems, Journal of Information Technology, Information & Management, Communications of the Association for Information Systems, and MIS Quarterly Executive.

Dr. Carter previously served as a senior editor for Information Technology & People and currently serves as an associate editor for the Journal of the Association for Information Systems. She is Chair of the Association for Information Systems (AIS) Committee on Diversity and Inclusion and a past-president of the AIS Special Interest Group on Social Inclusion. In 2016, Michelle was recognized for her research and service contributions to the information systems field, as a recipient of the AIS Early Career Award.

Dept. of Management, Information Systems and Entrepreneurship
Carson College of Business |Washington State University | Pullman, WA 99164 | Office: (404) 428-6463 | Email:

Adriane B. Randolph, Ph.D., Consultant
Executive Director of the BrainLab and Professor of Information Systems, Department of Information Systems and Security, Michael J. Coles College of Business, Kennesaw State University

Dr. Adriane B. Randolph is the founder and executive director of the BrainLab and a tenured, Full Professor of Information Systems in the Michael J. Coles College of Business at Kennesaw State University.  Dr. Randolph earned a Ph.D. in Business Administration from the Department of Computer Information Systems at Georgia State University and a B.S. in Systems Engineering with Distinction from the University of Virginia.  Prior to academia, Dr. Randolph worked for Accenture implementing organization and human performance tools in the federal government sector in Washington, D.C.

Dr. Randolph’s research of eighteen years focuses on designing brain-computer interface systems which allow hands-free control of technology for people living locked-in to their bodies and reflect varying cognitive states. Her specialized research spans the fields of human-computer interaction, neuro-information systems, and neuro-education.  In leading the Kennesaw State University BrainLab, she is working to discover impactful solutions for brain-computer interfaces by uncovering the underlying characteristics that affect users’ control.  As a result, she has been a visiting researcher at HEC Montreal and featured guest speaker at various international colloquia.  She has published sixty peer-reviewed manuscripts, received federal and private grant funding, co-organizes an annual retreat on neuro-information systems held in Vienna, Austria, and pursued a patent for a brain-computer interface and associated framework.

Dr. Randolph has been featured by the Atlanta Business Chronicle as one of “40 Under 40” Young Professionals on the Rise, as a member of Leadership Georgia, as a person who is “transforming the world” in Entrepreneur Magazine, and as an innovator invited to attend President Obama’s White House Frontiers Conference and to be an original Google Glass Explorer.  She has spoken at over seventy engagements including TEDxPeachtree (now TEDxAtlanta), TEDxCentennialParkWomen, Moxie’s FutureX Live events, Coca-Cola’s VEB Summit, the Atlanta CEO Council, and as keynote for the Kennesaw State University Annual MLK Luncheon celebrating the legacy of Dr. Martin Luther King, Jr.  She was most recently honored as the University of Virginia School of Engineering and Applied Science’s Distinguished Achievement Award for 2020.


Michael J. Coles College of Business, Kennesaw State University
1200 Chastain Rd NW | Room 206B, MD 0006 | Kennesaw, GA 30144| USA Office: (470) 578-6083 | Email:

Shimi Zhou, Ph.D. Candidate

Shimi Zhou is currently pursuing PhD degree in Information Technology at Worcester Polytechnic Institute. Her research focuses on smart cities for people with disabilities

Worcester Polytechnic Institute | Foisie Business School |Worcester, MA 01609 Email: LinkedIN:

Cindy Carlson, M.S., Project Coordinator

Cindy Carlson worked for many years in East Asian Studies at Cornell and Duke where she managed US Department of Education and private foundation grants and ran outreach programs across a range of domains related to China, Japan, and Korea. She double majored in Economics and International Relations at Brown University, where she also studied Japanese. Later she did graduate study, researched, and worked in Japan for many years. She has a master’s of science in Communication from Cornell where her research focused on family communication and adolescent outcomes. For the past several years, she has volunteered with a focus on parenting education, mental health and youth decision-making. She is certified as a mediator by the Virginia Supreme Court for General District Court and Juvenile and Domestic Relations Court. She is excited to work with the Core Team on this grant.

Raymond A. Mason School of Business, College of Williams & Mary
Miller Hall | 101 Ukrop Way | Williamsburg, VA 23186 | USA

Makayla Wilkins, MS in Applied Data Analytics Candidate, ’21

Makayla Wilkins is working on a Master’s of Science in Applied Data Analytics at Appalachian State University, Boone NC. Her undergraduate degree is in Supply Chain Management. Makayla is originally from Los Angeles, California, and currently is working as a Supply Chain Analyst for Bosch Tool Company in Lincolnton, NC. She is also the Executive Director of Beans 2 Brew at Appalachian State.

Walker College of Business  | Appalachian State University | 416 Howard Street | Boone, NC 28608 USA | Email: